I had occasion to smile at a young boy in my line at work the other day. I would have smiled at him anyway; that's just part of good customer service. But I think even if I had been disinclined to deliver the sparkly-eyed smile that customers typically get from me, I would have smiled at this little boy.
He was very bubbly and excited about something other than getting a happy meal with a toy. I asked why he was so happy and he said (eyes huge like saucers), "I went to the doctor today and he gave me a Spider-Man sticker!"
I smiled the rest of day each time I thought about that little boy.
I'll take a customer like that any day.
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